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Service Manager Interview Questions

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9,318 service manager interview questions shared by candidates

S.O.A.R questions- Scenario, Obstacle, Action, Result. Case manager's have a heavy workload and my answers covered all aspects of the S.O.A.R model in a short and timely manner. This is important so that the interview panel can see that a person is about to work cases in a face pace environment while getting positive results. Too long of answers or answers that show it took months to get results from a project or case does not look like you can manage the heavy caseload.
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Human Services Case Manager

Interviewed at Oregon Department of Human Services

3.3★
Feb 15, 2014

S.O.A.R questions- Scenario, Obstacle, Action, Result. Case manager's have a heavy workload and my answers covered all aspects of the S.O.A.R model in a short and timely manner. This is important so that the interview panel can see that a person is about to work cases in a face pace environment while getting positive results. Too long of answers or answers that show it took months to get results from a project or case does not look like you can manage the heavy caseload.

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