There were a few, but this was my favorite. "You walk through the door and are notified there is a pipe leak on the fourth floor. On your way up, you get a call about power being out in a separate apartment while simultaneously a resident stops you because her garbage disposal stopped working. How do you handle this?"
What type of experience do you have, where have you worked prior?
How do you deal with a troubled customer?
All questions are specific to certain scenarios. Listen carefully, take your time to respond and understand the question thoroughly.
Tell them about myself
The interviewees asked questions about the creation of a World-Class Support Center. Asked questions around metrics, asked questions on how to motivate employees, and asked questions around employee conflict resolution. Nothing atypical.
Tell me about a time that you had to give up on something you were passionate about.
Are you willing to shoulder the $250 license fee/s up front? We will reimburse you after you pass the licensure exam.
Why do you want to work for Landmark?
Discussed previous experience with fine dining and managing banquet staff.
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