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Services Consultant Interview Questions
2,372 services consultant interview questions shared by candidates
Is your phone with Telstra? What's your favourite Telstra product?
There were 5 questions and i had the opportunity to re-record several times before uploading. The questions we're...1. What specifically interested you about Telstra retail 2.Talk me through your work experience including likes and dislikes 3.Talk me through a time when when you had to learn a new system, software etc and what did you do to getup to speed with the new system.
when have you influenced someone in a position of power above you to achieve an objective, did they have any objections? what were they? how did you overcome them and what were the implications.
Where did you hear about the role?
Given a customer scenario explain your reaction. General coding questions by the phone Java chat application with different algorithm patterns.
Basic services questions, personal information, and experiences
Personality inventory and general aptitude assessment (general intelligence, numerical aptitude, reasoning) followed by an interview with situational and competency-based questions.
Tell me about a time you received neg feedback and how you overcame that
What was the hardest issue that you solved/handled previously?
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