What is your general knowledge about customer service?
Services Executive Interview Questions
1,770 services executive interview questions shared by candidates
Tell me about some of the challenges you've experienced selling to the Public Sector. How did you overcome those challenges?
Tell me about yourself What you do in your current role Why did you pick this university
A time where I influenced others to do something my way with a positive result · A time where I worked well as part of an effective team · A time where I had to deal with a risk to the business or weigh up a customer’s request against the risk to the business
They had my CV in front of them so we’re using it to go through and help with heir questions at the end of the interview. I would make sure you’ve looked through the CV you submitted and make sure you’re familiar with it and able to say if there have been any changes since you applied.
Why ECA?
Asked general questions such as previous experience and how it applies to this position. Also asked about ability to use calendars, which shouldn't have been a long form question in my opinion.
How do you motivate your peers to be engaged?
Can you think of a time where you had to work in a challenging environment, and how did you overcome this?
1st Round - Typing Speed Skills 2nd Round - Online exam regarding the price and specifications of Apple products(3 exams) 3rd round - Essay writing 4th round - GD 5th round - HR
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