The interviewers were very friendly and polite, asked me about my availability and flexibility. I was a freelancer before and they asked how would I react with a boss now, why booking, describe myself in 3 words, what would I give to the team. How do I deal with challenges and stress.
What is the most unforgettable customer service experience you had?
Why do I feel I would be a good addition to their team?
asked about my previous career and challenging situation and how I handled it.
What was one of your worst customer service experience? What is your customer service experience?
Are you available to work a varying/ different than standard schedule
How do you control your stress level?
Are you comfortable switching between languages?
Do you have open availability to work between 6am-1:30am?
General questions for a position of CSE
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