Tell me an experience you've had where you had to deliver excellent customer service. Tell me an experience you've had when a customer was unhappy with their service. How did you resolve the problem?
Shift Supervisor Trainee Interview Questions
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basic customer service questions
Tell me about a time when you made a mistake or failed to meet the expectations of your job duties
How do you prioritize duties?
Describe a time when you had an upset customer. How did you defuse the problem?
How would give constructive feedback ?
What do you aim for in a customer service experience ?
Are you willing to clean.
Don't remember, nothing out of the ordinary.
Question that I was asked were: Where do you see yourself in a year? Where do you see yourself in five years? What are you looking to gain from employment at starbucks? Why do you want to work for starbucks? and other questions may be asked depending on previous expericence such as how well you solve problems and deal with stress.
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