They put us into pairs and we were given a scenario, one of us had to be the sales assistant and one the customer. My scenario was a father looking for a coat for his daughter, we then carried out the scenario asking him various questions to best discover the customers specific needs.
The usual
am i hard driven worker inspired great learner
preguntaron si tenia papeles legales para trabajar
Have you ever had to carry another person's role and if so, how did you deal with it?
Can you tell me an example of a time when you have given excellent customer service?
Have you ever had to deal with a difficult person, if so how you deal with it?
tell me about yourself
What do you know about the company?
They asked me to tell them a bit about my self which I done .
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