Tell me about yourself. Questions based on what's on your resume.
Shopper Interview Questions
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Previous customer service experience if applicable
How do you know about instacart?
Supply a photo of drivers license.
If I were to receive an order and I was having trouble finding the product the customer requested, how would I respond? If I was simply having trouble finding said product how long would it take me to find it, would I be comfortable asking a store employee for directions? If said item was out of stock how would I go about replacing that item as to keep the customer happy?
Background check
There weren't any difficult questions in the quiz as long as you paid attention to the videos they sent with all the training material. They also sent a PDF of a hand-out that they give to those who live in a city that provides the on-board training sessions.
There wasn't any questions. It was all online.
No questions
Give an example of when you exceeded a customer's expectations.
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