Tell us a time you had amazing customer service.
Software Support Interview Questions
963 software support interview questions shared by candidates
Can you describe a time you took a risk and why you decided to take it?
Tell me about yourself.
Why do you want to work here at OpeniT?
What is your most significant achievement?
Because I was interviewing for Software support analyst which is a combination of customer care and software testing, there were questions on API Testing, Bug reporting, handling issues, and palliating angry customers.
Name a time you had to take a leadership role, How did you manage it?
Explain your technical expertise and how do you troubleshoot? How do you handle conflict with a co-worker? and a Manager
- What is your biggest failure? - Name something you learned (like a skill) just because you wanted to.
Second Round (Technical Round - Support Manager & Developer): Write a SQL query Write a pseudo-code for a given scenario How would you troubleshoot a web application that is not loading? Given three incidents, how would you prioritize them? Provide alternative solutions for the given incidents
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