3. Which two agents do you identify as being low performers and why? 4. Write personalized feedback to the two low performing agents based on your findings. 5. Write a performance plan with training interventions required for these two agents; include targets and timelines. 6. You have limited time in a week, how would you prioritize your time with these two agents to improve their performance?
"the candidate experience with Clipboard is probably going to be more time-intensive than your other interview processes. For (a), we’d love to provide sufficient information for folks to self-select out. Selfishly, we get a lot of cases and we wouldn’t mind having fewer."
Asked for a case study
The case study provided a data file and several open ended prompts in which you were asked to make decisions and explain your thought processes, based on the data provided. As an outsider unfamiliar with Clipboard's policies and workflows, it took me about three hours to complete.
What would you do in your first week in this position.
Why are you looking for a new role?
Tell about the current role and a day at your office
Describe your proudest achievement.
What does culture mean to you?
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