Explain a time you've dealt with a user who is frustrated with their issue, and is being aggressive with you.
Specialista Supporto It Interview Questions
1,481 specialista supporto it interview questions shared by candidates
How much experience do you have supporting users in Health and Human Services?
What is your experience in IT
what is SSID stands for
What are Basic networking command that are used daily
Q: What would you do if there wasn't anymore work left?
"Describe a time you got great customer service"
Why do you have Security+ cert and not an A+ cert?
Do you have experience of point of sales devices?
How to decode if printer in network is not functioning? Mostly questions were from Networking and computer hardware issues Questions about technical support Questions about website maintenance Questions about • Provided Tier 1 and Tier 2 technical support for 90+ clients across the college • Created tickets for all user requests, projects and submitted weekly reports to file issues, clients’ needs and feedbacks • Researched, troubleshot and resolved the issues with Desktop computer/ Laptop hardware (internal and external) and networking peripherals • Supported LAN/WAN infrastructure, virtual private network setups and assisted in network connections, network issues and security measures to protect data, software and hardware • Maintained and modified department’s website as per clients’ requests • Created, configured deployed and troubleshot group policies with Microsoft Active Directory How to decode if printer in network is not functioning? Questions about printer issue
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