Walk me through your experience and resume and explain how you are a good fit for this role.
Support Analyst Interview Questions
5,373 support analyst interview questions shared by candidates
I am technically WAY overqualified for this position so it doesn't apply but I would say that it was unexpected to feel so at ease with everyone involved! :)
They wanted to know what was my day to day responsiblities of my current job
What can you bring to the role and what qualities do you possess?
You have a customer who called in, upset about their dispatching being cancelled because of severe weather in the area
Have you ever had to tell a customer no and how did you handle the situation?
Some basic questions about hardware of PC and troubleshooting.
Asked me to describe a situation where I had handled conflict in the workplace.
What was the toughest decision you had to make ?
- What is RAID? - What is a RAID 5? - How do you troubleshoot a Windows BSOD? - How do you troubleshoot a PSOD in ESXi? - You get a call from the customer from large organisation, reporting that their server is down and 1000 users are affected. How would you respond and what would you do?
Viewing 981 - 990 interview questions