There's 3 light switches on the bottom floor, and a light on the first floor. You can only go upstairs once. How do you know which switch turns on the light? (They must really like this question, I was asked it 3 different times.)
Support Associate Interview Questions
4,753 support associate interview questions shared by candidates
what do you know abouy Anthropologie?
How would you deal with a complaint of a slow computer?
Why have you chosen to apply to Club Monaco?
Why Club Monaco?
Describe a moment in your professional life where you used your problem-solving skills to fix a situation.
Nothing overtly “tricky,” just the typical “tell me about a time you dealt with an unhappy customer and how did you handle the situation?” type of behavioral questions. “How do you prioritize your workload and stay focused/organized with all the tasks you need to complete?” “Have you ever gone above and beyond your normal job duties to help a customer with a problem?” etc. Overall most of my interviews felt more like friendly, informal conversations with a lot of good back and forth, and everyone I interviewed with was really nice and left a good impression - which is why I ultimately accepted the offer.
Go over resume explaining past experience. Pro's and Con's of your personality. Role played.
What's a challenge you've dealt with at work and how were you able to deal with it?
The questions were pretty average for an entry level publishing position in my experience.
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