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Support Associate Interview Questions
4,753 support associate interview questions shared by candidates
Round 1: 1) If you don't have to work what would you do with the time? 2) Tell me about a time when you failed and what you learnt from it 3) What does customer support mean to you and tell us a time when you went above and beyond to support a customer 4) What is your favourite app on your phone and how would you describe it ot someone who has never used it before? Round 2 1) What led you to start searching for a job 2) What do you know about Hubspot 3) What do you know about this role? 4) What would you say are your strengths and weaknesses 5) Describe a time when you had to deal with a difficult customer 6) What do you know about Inbound Marketing
Tell me a time your team had fallen behind on the inbound workload, what did you do to motivate them?
What was a time when you were forced to face adversity and what skills did you deploy to overcome them?
Tell about a time when you had a difficult customer. How did you handle the situation?
What was the biggest criticism you have received?
Tell me about a recent project in your workplace and the challenges you faced.
What are some challenges that you've faced?
How do you deal with customer troubleshooting service and interaction?
How would you define good customer support?
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