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Support Consultant Interview Questions

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744 support consultant interview questions shared by candidates

None of the questions were really unexpected, if one is familiar with behavior-based interviews, but the toughest was: Describe a time when you had a conflict with a supervisor or co-worker, and how you handled the situation.
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Business Support Consultant

Interviewed at Roche

4.1★
Sep 3, 2012

None of the questions were really unexpected, if one is familiar with behavior-based interviews, but the toughest was: Describe a time when you had a conflict with a supervisor or co-worker, and how you handled the situation.

The question for which the applicant most likely needs to be most prepared to provide a well-reasoned answer has to do with availability to work. Many projects for which this global premier outsourcing firm needs to hire employees to be available cover the company's commitment to cover a 24 X 7 schedule all 52 weeks of each year. If one can't be there when the job is required to be done, then the company reasonably cannot afford to hire that applicant.
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Technical Support Consultant

Interviewed at Sutherland

3.5★
Nov 26, 2012

The question for which the applicant most likely needs to be most prepared to provide a well-reasoned answer has to do with availability to work. Many projects for which this global premier outsourcing firm needs to hire employees to be available cover the company's commitment to cover a 24 X 7 schedule all 52 weeks of each year. If one can't be there when the job is required to be done, then the company reasonably cannot afford to hire that applicant.

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