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Support Consultant Interview Questions
745 support consultant interview questions shared by candidates
Mostly walk through through online questionnaire as well as resume, few annoying questions, like describe your experience with TCP/IP. HR person with no technical knowledge asking technical question.
Situation based questions- How will you handle an angry customer? How will you respond to a specific customer need?
They asked me some Technical questions about SAP Business One.
What would you do if someone called in saying the remote for their TV wasn't working?
What characteristics do I have that would qualify me for the job?
You will be expected to round up and pad your recorded billing time for clients to ensure the success of the company is this OK with you?
How much experience you have in current product.
How to do wireless connectivity.
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