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Support Manager Interview Questions
2,453 support manager interview questions shared by candidates
Que pensez vous apporter à notre société
On your former team, what was your attrition?
Tell us how you handle escalations?
Past experience in handling critical customer issue, people issue.
People Management, Culture, Management style, Addition responsibilities handled, out of box thinking
Focus on how one helped to improve KPIs and and not just the technical knowledge for the manager position.
what is CSAT? why is it important? how is it calculated? what are the parameters to be assessed in CSAT
What motivates you in your personal life?
Not difficult but unexpected based on my profile - What experience do you have in financial/banking industry back-end operations?
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