asked to solve real-world support scenarios or explain how you’d troubleshoot production issues with the help of monitoring tools such as DynaTrace, AlertSite.
Support Manager Interview Questions
2,453 support manager interview questions shared by candidates
Many question and scenarios that are all part of your day to day as a manager, nothing extraordinary. Oh the Miro board though....
In your own words explain our product.
An Excel 2016 aptitude test.
She first asks me about my Japanese language abilities.
How long are you going to stay here ?
Talked about past experience. One of the questions they asked is how to make a PB&J sandwich. There was also a critical thinking question: Suppose that you are standing in a hallway next to 3 light switches, which are all off. There is another room down the hallway, where there are 3 incandescent light bulbs – each light bulb is operated by one of the switches in the hallway. Because the light bulbs are in another room, you can not see them since you are standing in the hallway. How would you figure out which switch operates which light bulb, if you can only go the room with the light bulbs one time, and only one time? Then they emailed me a an assessment test which was about 30 min long. They also asked if you downloaded the app and tried the trial version.
How do you manage competing priorities and pressures?
I'm a good judge of character, do you want the job.
How many hours do I typically work in a day
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