In the initial interview (30 min on the phone), the questions were relatively standard interview questions, about why I was interested in the work, relevant work experience; also spent time describing their work and philosophy and the role itself. The 2nd interview was 1 hour (or even a bit longer) via video chat with 3 employees. This was much more extensive, asking questions that required more critical thinking; the goal of these questions (I believe) was to help them understand my thought process and who I am as a person, to see if I would be a good fit for the role.
Support Representative Interview Questions
5,783 support representative interview questions shared by candidates
Tell me bout a time where you learned something new at work and had to use what you learned?
Would you find it be difficult to meet sales targets with a group of members?
What do you look for in a company?
Problems with last company
Describe a challenging time at your previous position?
To go through your resume in detail and name what you were good at and what needed improvement
What number comes next (50 times)?
They asked fairly common technical support questions about how you dealt with past problems, etc.
Where do I see myself in 5 years
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