Tell me about a time where you had to deal with a difficult customer, how did you handle it?
Supporto Chat Interview Questions
1,385 supporto chat interview questions shared by candidates
There were just general questions about past jobs which they obviously give to everybody as there is a set list. Then they gave me the typing test on a laptop.
What do you believe the role of the live chat agent entails?
WHAT IS CUSTOMER SERVICE?
If you could be any animal, which would you be and why?
What is your definition of empathy?
Do you already have a second monitor or is this something you would need to obtain prior to being brought on board?
May I ask about your other commitments, please? Can you detail those for me?
Can you tell me about a time when you felt overwhelmed and how you managed to overcome the situation?
Can you please tell me what we do here at The Chat Shop?
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