What do I know about Apple products? What experience do i have in troubleshooting Apple products? Have I worked from home before? What are my strengths and weaknesses? We had to roll play a call from a new Apple customer. They wanted to see how I would describe to a customer how to work the iPhone.
How would you handle an upset customer?
How do you help a customer who is not tech savvy?
How do I update my banking app?
This company discriminates against people who have a disability.
Walk me through a complex project - does not have to be IT related.
Experience as a customer experience rep? Have you ever performed chat help?
telling about a time on the job experience
She asks question about myself
How was my high school life going to test my english properly.
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