what are your 5 years plan?
Supporto Help Desk Interview Questions
3,951 supporto help desk interview questions shared by candidates
What is the most recent news you read?
When did you graduate, field experience........
self introduction, basics of networking, what is system configuration, where is operating system located? RAM and ROM, BIOS
Do you want to come in for an interview?
GD- Indian movie Vs Hollywood movie
What steps would you take to troubleshoot a user's issue with their computer not starting? Can you describe your experience with desktop operating systems like Microsoft and Mac OS X? How have you used diagnostic utilities in your previous roles? Can you give an example of a problem you solved using these tools? Suppose a user is unable to access a particular application on their system. How would you go about diagnosing and fixing the issue? Describe a situation where you had to install or upgrade software on a user's computer. What steps did you take to ensure the process was successful? Can you talk about your experience with creating file backups and configuring systems and applications? Have you ever had to escalate a problem to a more experienced technician? How did you decide it was necessary? How do you ensure a problem has been adequately resolved after applying a fix?
some general questions
Tell me about yourself and why do you want to work here?
How do you run a trace route in the command prompt?
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