What if the customer demands an immediate visit for their broken washing machine, even though the minimum waiting time to send a technician is 7 days? What will you do?
Tech Support Representative Interview Questions
18,916 tech support representative interview questions shared by candidates
How I felt about offering suggestions on how processes/procedures could be changed.
- OOPS/ C#/ Design patterns/ SQL - Database managment system, - Application Architecture - Roles and responsiblity.
Tell me something about yourself.
Computer hardware related questions
(Acting like a customer needing help) I usually plug my phone into my laptop to charge and it always works but it isn't working now. Can you help me?
How was one way you went above and beyond for a customer and how did they react to your help?
1) Technical aspects of .NET, web services, XAML 2) How to lead a team, conflict resolution techniques.
where will you type the url in your browser?
Give an example when you had to approach your manager with a difficult situation.
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