Steve Balmer is on your phone at 3 AM and wants to know why your customer is calling him (because Balmer knows the guy) about an issue. The issue is something you've been trying to get the customer to address for some time but the customer has been dragging their feet, and now it's come to a head. What do you do?
Technical Account Manager Interview Questions
2,616 technical account manager interview questions shared by candidates
Mostly questions about my resume. They will grill you on anything you put on your resume until you have no more left to say. Between interviews they chat with one another to discuss who they would like to see go forward.
How many piano tuners are there in the world
Role Play, 2 interview's, 2 Group activities and quick fire questions.
Most questions were scenario based. Tell me about a time when you had to give bad news to a client, etc.
How did you save the day for a customer during a difficult situation?
Scenario based questions - You get a case study and you need to answer how you would navigate challenges within that case study.
Factual hired non technical account managers first but struggle to find technical account managers at the below market salary they wish to pay which is $75k-$85k with equity. The recruiter himself makes $90k, go figure. Clearly young and inexperienced management. Due to confidentiality reasons I cannot post the riddles I was asked to solve.
Recruiter asked for my salary range and I said I was open. He didn't like what I was making in the San Francisco area however.
Generic "are you a ___ person" personality test and irrelevant cognitive "What is 25x5?" (answer in 4.3 seconds) type questions.
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