I was not prepared to be asked to work nights and weekends. They were only looking to fill shift work. It makes perfect sense that individuals prepare their taxes when they aren't working so call volumes would be highest during nights and weekends, but ads did not provide any indication that they were looking for night and weekend help.
Why do you want to work here
How to deal with difficult customers
The interviewer asked about my professional background, my professional goals, and the areas I would like to work with.
How would you respond to a difficult caller?
Tell me two news you have been following
Tell me what characteristics make you perfect for the role
Job history
Tell ya about your experience with communicating to subordinates..
What's your favorite super hero.
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