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Technical Support Agent Interview Questions
43,013 technical support agent interview questions shared by candidates
Are you able to work at least one day out of each weekend?
Wanted me in the beginning to take some old leads to call to practice getting sales opportunities! He said I didn't know anything about final expense business!
Why fairmont?
I'd rather not discuss the questions, as I feel they are catered to the individual and what is on the application itself. I mean, you are only going to make $8.50/hr. - what do they expect.
- Tell me about yourself. - What do you know about the company? - Have you worked night shifts before? - What 3 skills are essential for customer service? - What CRM software do you use? - What can you bring to the team?
You will be using equipment provided by the company you will be working for. The company will sent you a cheque to pay for a long list of equipment and software
The questions were pretty basic to how you would handle customer service situations. Like describe a time you had to make a diffuclt choice. or tell of a time you went above and beyond for a customer.
What was the most challenging experience I have had at any job and how did I handle it.
What does team work mean to you?
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