Why are you interested in this role and in particular this role within Onecom
Tier 1 Technical Support Interview Questions
38 tier 1 technical support interview questions shared by candidates
What was your hardest work experience with a customer?
What does Blue Screen Of Death means?
How would you respond to a customer asking for specific information on a Red Cross training course?
How do I connect to a Bluetooth device and how do I connect to a computer. Very easy and was hired in the interview.
Do you have call center experience?
What is your favourite piece of technology
Are you open to working any shift?
How would you handle a customer that called in stating that their phone would not turn on and the customer thinks they know more than you about the phone?
Am I adaptable to a fast-paced environment where teams and workflow may change.
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