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User Support Interview Questions
9,402 user support interview questions shared by candidates
Why do you want to work at Zappos ? What the five things you would bring if you go to the desert？ challenge question : the challenge for online shopping is that customers could not try it. How would you solve this problem ?
How long have you been designing, what is your design process
Both interviews wanted to know about process. Both were more focused on UX (which kind of threw me since this was listed as a UI position). Both mentioned my portfolio (they actually looked at it!). Do I wireframe, do I use Sketch, how do I handle multiple priorities, etc. Pretty standard, relevant questions.
Standard UI UX questions, not difficult if you are seasoned.
Design a mobile app for airport statu to share resources with their clients in under 2.5 hrs
What's your design process?
Pick one project and take me (the interviewer) through the design process.
What do you want to know about us? They were very keen for you to ask questions about their company, projects and culture.
How would you design a research methodology given [this situation]?
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