One of the interview questions was, What does customer service mean to you?
Work From Home Agent Interview Questions
91 work from home agent interview questions shared by candidates
Am I ok working from home without supervision and how well are my abilities of being accurate with my work and being detailed with my input information.
They ask if the applicant had any background in applied position such as sales experience as well as tech experience.
Tell me why you are good fit for this job?
Phone Interview Questions (from what I remember & paraphrased) What does your schedule look like? What is your availability? Do you have any experience working from home? Why do you want to work from home? What are some advantages and disadvantages working from home? Employment history. Where did you work last? What you did there? How long did you work there? Why did you leave? Do you know what hard-wired internet is, and can you describe it? How would you go about resetting a phone? How would you go about resetting your cellular service? How do you restart a computer? What are 5 computer programs you use and why? Do you know what Alorica is? The only scenario question I remember my interviewer asking is, can you give an example of a time you resolved a technological issue?
They asked me if I had seen the video on Bhive which is the camera that should you begin work with the company, you would be using for your shift to interact with the teams and coworkers.
Why do you think you would be a good fit for American Express
Why do you want to work for Hilton?
Have I worked from home before.
What is one industry other than my current position that I am interested in.
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