Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"The people are great and the culture is one of a kind." ((in 80 reviews)); "Good benefits with health insurance and perks of sick pay" ((in 78 reviews)); "A great atmosphere and culture" ((in 48 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 39 reviews)); "Great colleagues and generally a supportive place to work." ((in 29 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Salary is very low and takes long to progress" ((in 49 reviews)); "Low pay for staff Loads of bureaucracy with senior managers more focused on empire building." ((in 25 reviews)); "Poor management of report to" ((in 25 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 18 reviews)); "Currently no direction from senior management" ((in 14 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

3.7

71% would recommend to a friend

(842 total reviews)

Tara Foley

81% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

AXA UK has an employee rating of 3.7 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

842 reviews

3.0

Jun 14, 2024

Good and bad

Customer management

Recommend

Business Outlook

Pros

Good place to work Great people

Cons

Processes slow Hard to implement change quickly Lagging in development

AXA UK Response

2y

Hello, Thank you for taking the time to leave your review. We're very proud of all the work our colleagues do across AXA, so it's great to hear that you enjoy working with your team. I'm sorry to hear that our processes and systems have been negatively impacting your role. We're currently undergoing a massive digital transformation, but we recognise that it can take time for these improvements to be felt in all areas. Thanks again for giving your feedback. AXA People Team

5.0

Jun 13, 2024

Role

Claims specialist

Recommend

Business Outlook

Pros

Friendly staff teach you new things to develop

Cons

Sometimes days get really busy or hectic and calls are none stop but it keeps you busy and productive

AXA UK Response

2y

Hi, Thanks for taking the time to post your review. It’s great to hear that you enjoy your role. We take training and development really seriously, so I'm pleased to see that you’ve felt supported to develop your career. Thank you for being part of AXA and being there for our customers. AXA People Team

4.0

Jun 11, 2024

Steady pace

Commercial manager

Recommend

Business Outlook

Pros

People are great Clear direction Benefits are top tier

Cons

Slow progression Changes at the top normally mean redundancies every 2/3 years

AXA UK Response

2y

Hello, Thanks for taking the time to share your review with us. We agree that AXA people are great to work with and appreciate all the great work you do for AXA. We know that our best work happens in a culture of respect and care so it’s great that you’ve experienced that with us. Thanks again for your feedback. AXA People Team

Viewing 325 - 327 of 842 Reviews

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