Is Accor a good company to work for?

Accor has an overall rating of 3.9 out of 5, based on over 4,929 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at Accor to a friend and 65% have a positive outlook for the business. The best reviews about Accor have been left by employees working as Gerente Geral , Revenue Manager and Estagiário .

Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 84 reviews)); "Great team and very diverse" ((in 78 reviews)); "Great people and ambience to work at" ((in 77 reviews)); "Colleagues were friendly and welcoming" ((in 59 reviews)); "Work life balance is good and you don't take work home with you." ((in 53 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 137 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 84 reviews)); "Long hours and stressful sometimes" ((in 49 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 29 reviews)); "Low pay Michelle Clemen is an abusive manager who causes high turnover rates" ((in 19 reviews))

What Accor locations have received the highest employee ratings?

Fortaleza , Campo Grande , Salvador , Santo André , Recife , Campinas , Curitiba , Rio de Janeiro , Vitória , Guarulhos

Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 30, 2026

Fresher's looking to join negotiate effectively

Member%27s executive

Recommend

Business Outlook

Pros

5 days working, good working environment.

Cons

Low salary if you don't negotiate well.

Accor Response

4mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

3.0

Jan 30, 2026

Feedback

Sales associate

Recommend

Business Outlook

Pros

Director is nurturing and a good teacher

Cons

managers do not care and are lazy

Accor Response

4mo

Thank you for your input. We are very sorry to hear about your unpleasant experience. Please know that your voice is heard and will be used to improve our Heartist experience. If you wish to discuss this further or provide any further feedback, please feel free to contact your manager or HR representative. Kind regards, Accor People & Culture

5.0

Jan 29, 2026

Great chain

Manager

Recommend

Business Outlook

Pros

Everything is superb Great work environment and helpful team

Cons

Nothing at all Superiors are well understanding

Accor Response

4mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

Viewing 31 - 33 of 2,186 Reviews

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Jobs at Accor

Anfitrião de Hospedagem (12x36) | Ibis SP Barra Funda

São Paulo, São Paulo

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ANFITRIÃO DE HOSPEDAGEM

Recife, Pernambuco

View job

Anfitrião de Hospedagem (Manhã) | Ibis Styles Barra Funda

São Paulo, São Paulo

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Recepcionista (15:00 às 23:10) | Ibis SP Barra Funda

São Paulo, São Paulo

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Auxiliar Administrativo (manutenção)

São Paulo, São Paulo

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Fresher's looking to join negotiate effectively

Feedback

Great chain

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