Is Accor a good company to work for?

Accor has an overall rating of 3.9 out of 5, based on over 4,941 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 78% of employees would recommend working at Accor to a friend and 66% have a positive outlook for the business. The best reviews about Accor have been left by employees working as Gerente Geral , Revenue Manager and Estagiário .

Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (99) , Receptionist (81) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Sales Manager (33) , Duty Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and work mates" ((in 85 reviews)); "Great team and very diverse" ((in 78 reviews)); "Great people and ambience to work at" ((in 77 reviews)); "colleagues are friendly and willing to teach" ((in 56 reviews)); "Work life balance is good and you don't take work home with you." ((in 55 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 140 reviews)); "Poor management and not working on improving." ((in 103 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 88 reviews)); "Long hours and stressful sometimes" ((in 53 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 29 reviews))

What are the top reviewed Accor locations?

São Paulo , Rio de Janeiro , Belo Horizonte , Salvador , Curitiba , Recife , Porto Alegre , Guarulhos , Campinas , Santos , Florianópolis , Vitória , Campo Grande , Fortaleza , Sorocaba , Santo André , Foz do Iguaçu , Jundiaí , São José dos Campos , Barueri , Guarujá , São Bernardo do Campo , Manaus , Paulínia , Osasco , Brasília , Goiânia , Nova Iguaçu , Serra , Ribeirão Preto

Accor reviews

3.9

78% would recommend to a friend

(2,193 total reviews)

Sébastien Bazin

89% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,193 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Accor has an employee rating of 3.9 out of 5 stars, based on 2,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

2K reviews

3.0

May 13, 2024

Company that pays well but worst work environment

F &b manager

Recommend

Business Outlook

Pros

Salary, Promotion within the brands

Cons

Disorganized, Corrupted management and HR are not functional enough

Accor Response

2y

Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. Kind regards, Accor Talent & Culture

3.0

May 12, 2024

Decent job

F & b attendant

Recommend

Business Outlook

Pros

tips multicultural environment seniority advantages

Cons

bad management not many holidays stressful when understaffed

Accor Response

2y

Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture

4.0

May 10, 2024

Duty Manager with Accor hotels

Duty manager

Recommend

Business Outlook

Pros

Easy work with nice supportive colleagues

Cons

No bonus scheme, the hours, dealing with a lot of upset guests.

Accor Response

2y

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture

Viewing 394 - 396 of 2,193 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hilton

3.6★Compensation & Benefits

Four Seasons

4.0★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

Jobs at Accor

Supervisor(a) de A&B - Escala 12x36 Noturno

São Paulo, São Paulo

View job

AUXILIAR ADMINISTRATIVO

Belo Horizonte, Minas Gerais

View job

Anfitrião(a) de Hospedagem Auditoria - Ibis e Ibis Budget Morumbi

São Paulo, São Paulo

View job

Recepcionista (15:00 às 23:10) | Ibis SP Barra Funda

São Paulo, São Paulo

View job

Recepcionista de Hotel

Florianópolis, Santa Catarina

Accor

Accor reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Company that pays well but worst work environment

Decent job

Duty Manager with Accor hotels

Top companies for "Compensation and Benefits" near you

Jobs at Accor

Accor reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Accor reviews FAQs

Jobs at Accor