Is Accor a good company to work for?

Accor has an overall rating of 3.9 out of 5, based on over 4,941 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 78% of employees would recommend working at Accor to a friend and 66% have a positive outlook for the business. The best reviews about Accor have been left by employees working as Gerente Geral , Revenue Manager and Estagiário .

Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (99) , Receptionist (81) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Sales Manager (33) , Duty Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 83 reviews)); "Environment is great and people are understanding" ((in 80 reviews)); "Great team and very diverse" ((in 77 reviews)); "good culture and people，good location" ((in 77 reviews)); "Work life balance is good and you don't take work home with you." ((in 57 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 140 reviews)); "Poor management and not working on improving." ((in 104 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 89 reviews)); "Long hours and stressful sometimes" ((in 51 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 31 reviews))

What are the top reviewed Accor locations?

São Paulo , Rio de Janeiro , Belo Horizonte , Salvador , Curitiba , Recife , Porto Alegre , Guarulhos , Campinas , Santos , Florianópolis , Vitória , Campo Grande , Fortaleza , Sorocaba , Santo André , Foz do Iguaçu , Jundiaí , São José dos Campos , Barueri , Guarujá , São Bernardo do Campo , Manaus , Paulínia , Osasco , Brasília , Goiânia , Nova Iguaçu , Serra , Ribeirão Preto

Accor reviews

3.9

78% would recommend to a friend

(2,193 total reviews)

Sébastien Bazin

89% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,193 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Accor has an employee rating of 3.9 out of 5 stars, based on 2,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Apr 29, 2024

Transparency

Head- member experience

Recommend

Business Outlook

Pros

Transparency is the key to building trust between teams and Leaders. Accor Plus leads the way in being transparent with its decision-making, Career roadmap etc,

Cons

No across-border job opportunities are possible

Accor Response

2y

Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture

5.0

Apr 29, 2024

Best

Front office assistant

Recommend

Business Outlook

Pros

Best ever company till date

Cons

No cons to share for the company

Accor Response

2y

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor Talent & Culture

5.0

Apr 29, 2024

Indian cuisine Executive

Executive sous chef

Recommend

Business Outlook

Pros

Cooking is my game Chef is my name I am sure hundred 10% company

Cons

Company is good all management and supporting

Accor Response

2y

Thank you for your positive feedback! We are deeply committed to empowering Heartists to support and learn from each other. We are so happy to hear you enjoyed your collaboration with a fellow Heartist. It is/it was great having you both on this journey. Kind regards, Accor Talent & Culture

Viewing 406 - 408 of 2,193 Reviews

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Jobs at Accor

Supervisor(a) de A&B - Escala 12x36 Noturno

São Paulo, São Paulo

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AUXILIAR ADMINISTRATIVO

Belo Horizonte, Minas Gerais

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Anfitrião(a) de Hospedagem Auditoria - Ibis e Ibis Budget Morumbi

São Paulo, São Paulo

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Recepcionista (15:00 às 23:10) | Ibis SP Barra Funda

São Paulo, São Paulo

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Recepcionista turno tarde

São Paulo, São Paulo

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Accor

Accor reviews

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Transparency

Best

Indian cuisine Executive

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