Accor reviews

3.9

78% would recommend to a friend

(2,197 total reviews)
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Sébastien Bazin

89% approve of CEO

66% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 21, 2023

host

Recommend
Business Outlook

Pros

customer service is the best

Cons

i dont have anything to complain abt

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Accor Response
2y
Thank you for your review and this valuable feedback. We wish you all the best for your career at Accor! Kind regards, Accor Talent & Culture
5.0
Oct 19, 2023
Recommend
Business Outlook

Pros

Learning & development Great benefits Accommodation

Cons

Bias Favoritism Appreciation Cafeteria and Uniform

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Accor Response
2y
Thank you for your review and this valuable feedback! Kind regards, Accor Talent & Culture
3.0
Oct 18, 2023
Recommend
Business Outlook

Pros

Consistent rosters. Same shift times and days off each week. Friendly team to work with.

Cons

Average pay, lack of weekends, lack of career progression due to middle management not challenged to progress higher. Management also doesn't work busiest hours of the day or deal with complaint customers on arrival as they leave before dark before most guests arrive, leaving it for GSA's to deal with and supervise the desk after they leave.

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Accor Response
2y
Thank you for your review! Kind regards,​ Accor Talent & Culture
Viewing 544 - 546 of 2,197 Reviews

Glassdoor has 4,947 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.