Is Accor a good company to work for?

Accor has an overall rating of 3.9 out of 5, based on over 4,929 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at Accor to a friend and 65% have a positive outlook for the business. The best reviews about Accor have been left by employees working as Gerente Geral , Revenue Manager and Estagiário .

Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits working under the Accor brand for staying at their hotel chain" ((in 85 reviews)); "Great team and very diverse" ((in 81 reviews)); "Environment is great and people are understanding" ((in 79 reviews)); "colleagues are friendly and willing to teach" ((in 59 reviews)); "Work life balance is good and you don't take work home with you." ((in 56 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 142 reviews)); "Poor management and not working on improving." ((in 104 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 85 reviews)); "Long hours and stressful sometimes" ((in 51 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 28 reviews))

What Accor locations have received the highest employee ratings?

Fortaleza , Campo Grande , Salvador , Santo André , Recife , Campinas , Curitiba , Rio de Janeiro , Vitória , Guarulhos

Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Oct 7, 2025

Accor

It

Recommend

Business Outlook

Pros

This was a good job

Cons

very large corporation, red tape

Accor Response

7mo

Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture

5.0

Oct 5, 2025

The best

Anonymous employee

Recommend

Business Outlook

Pros

Everything- Accor is probably the best hotel branch to be part of- not only is it worldwide but they look after their staff with so much love and respect. Other hotel branch could never

Cons

Nothing at all, has just been amazing so far

Accor Response

7mo

Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor People & Culture

3.0

Sep 29, 2025

General Manager

General manager

Recommend

Business Outlook

Pros

Absolute trust in your work, great leaders

Cons

Sales and Mkt department difficult to comunicate

Accor Response

7mo

Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture

Viewing 61 - 63 of 2,186 Reviews

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Jobs at Accor

Anfitrião(a) de Hospedagem Auditoria - Ibis e Ibis Budget Morumbi

São Paulo, São Paulo

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ANFITRIÃO DE HOSPEDAGEM

Recife, Pernambuco

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Anfitrião de Hospedagem (12x36) | Ibis SP Barra Funda

São Paulo, São Paulo

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Auxiliar Administrativo (manutenção)

São Paulo, São Paulo

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Recepcionista - Noturno

São Paulo, São Paulo

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