Is Accor a good company to work for?

Accor has an overall rating of 3.9 out of 5, based on over 4,929 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at Accor to a friend and 65% have a positive outlook for the business. The best reviews about Accor have been left by employees working as Gerente Geral , Revenue Manager and Estagiário .

Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (98) , Receptionist (80) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Duty Manager (32) , Sales Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Reservations Agent (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and work mates" ((in 87 reviews)); "Great team and very diverse" ((in 76 reviews)); "good culture and people，good location" ((in 76 reviews)); "Great people and ambience to work at" ((in 75 reviews)); "colleagues are friendly and willing to teach" ((in 59 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 137 reviews)); "Poor management and not working on improving." ((in 103 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 82 reviews)); "Long hours and stressful sometimes" ((in 52 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 30 reviews))

What Accor locations have received the highest employee ratings?

Fortaleza , Campo Grande , Salvador , Santo André , Recife , Campinas , Curitiba , Rio de Janeiro , Vitória , Guarulhos

Accor reviews

3.9

78% would recommend to a friend

(2,186 total reviews)

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.6

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 12, 2025

Good part time gig

Guest service agent

Recommend

Business Outlook

Pros

Flexible scheduling and consistent work. Can progress if you are willing to put in the time and work

Cons

There is potential to do overnight shifts

Accor Response

8mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

4.0

Sep 9, 2025

Benefits

Senior executive

Recommend

Business Outlook

Pros

Good employee benefits and health care

Cons

Slow progress in terms of career

Accor Response

8mo

Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor People & Culture

5.0

Sep 5, 2025

Great place to work

Restaurant manager

Recommend

Business Outlook

Pros

All good at work here

Cons

Nothing as such to mentionn

Accor Response

8mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

Viewing 73 - 75 of 2,186 Reviews

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Jobs at Accor

ANFITRIÃO DE HOSPEDAGEM

Recife, Pernambuco

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Anfitrião de Hospedagem (12x36) | Ibis SP Barra Funda

São Paulo, São Paulo

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Anfitrião(a) de Hospedagem Auditoria - Ibis e Ibis Budget Morumbi

São Paulo, São Paulo

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Recepcionista - Noturno

São Paulo, São Paulo

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ASSISTENTE ADMINISTRATIVO

Belo Horizonte, Minas Gerais

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Good part time gig

Benefits

Great place to work

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