Accor reviews

3.9

78% would recommend to a friend

(2,190 total reviews)
avatar

Sébastien Bazin

88% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Feb 12, 2025
Recommend
Business Outlook

Pros

Meeting new people constantly whilst on the job, career development, teamwork

Cons

Long working hours, not enough holidays, pay is not the best

avatar
Accor Response
1y
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture
5.0
Feb 9, 2025

Accor

Recommend
Business Outlook

Pros

1. _Opportunities for growth_: Accor Hotels has a large global presence, which means there are opportunities to move up the career ladder or transfer to different locations. 2. _Collaborative teams_: Many employees appreciate the team-oriented culture, which encourages collaboration and support among colleagues.

Cons

1. _High stress levels_: Working in hospitality can be demanding, especially in roles that involve dealing with difficult customers or managing tight deadlines. 2. _Long, irregular hours_: Employees may be required to work long hours, including evenings, weekends, and holidays, which can make it challenging to maintain a work-life balance.

avatar
Accor Response
1y
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor Talent & Culture
3.0
Feb 9, 2025

It's not what you know...

Anonymous employee
Recommend
Business Outlook

Pros

The benefits are great, some of the staff were really nice.

Cons

No loyalty to staff, you are just a number, replaceable at any point.

Viewing 178 - 180 of 2,190 Reviews

Glassdoor has 4,936 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.