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      Accor

      Engaged Employer

      Accor reviews

      3.9

      78% would recommend to a friend

      (2,191 total reviews)
      avatar

      Sébastien Bazin

      89% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.7

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      Accor has an employee rating of 3.9 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Dec 15, 2016

      Great company

      Reservations agent
      Recommend
      Business Outlook

      Pros

      progression opportunities meals on duty friendly team good staff benefits

      Cons

      should have higher wages based on workload

      3.0
      Dec 3, 2016

      Not bad, though could do with some organisation

      Chef
      Recommend
      Business Outlook

      Pros

      Very friendly/laid back atmosphere in my department (kitchen), met a LOT of new people over my two years there, subsided NVQ training, (mostly) cooperative, learned a lot

      Cons

      Salary - I was there two years and given increasingly demanding tasks/responsibility and was never on more than minimum wage. Worked on average an hour overtime each day (longest was three hours) and never got paid extra. Towards the end had my hours cut so I didn't even have enough time to do my day's work, and then got complained to for not having it done (???) Some staff have a superiority complex and think it's OK to watch you struggle because you're lowest on the rung. Managers do nothing to help. Never enough staff organisation on busy nights, constantly overworked. Saw multiple housekeepers/KPs who didn't speak a word of English, so communication issues abundant. Also had an issue with one of the staff stealing money from the cloakrooms which was never dealt with. Quite a hypocritical environment in the kitchen, though still prefer it to being front-of-house.

      4.0
      Nov 29, 2016

      Good workplace

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Good workplace, easy work, met so many awesome people

      Cons

      Horrible management High turn over of staff Average pay for remote living

      Viewing 1978 - 1980 of 2,191 Reviews
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      Glassdoor has 4,939 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.