Accor reviews

3.9

78% would recommend to a friend

(2,191 total reviews)
avatar

Sébastien Bazin

89% approve of CEO

65% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 4, 2016

Finance administrator

Anonymous employee
Recommend
Business Outlook

Pros

- Good trainning - Multicultural - Multitasking

Cons

- Low salaries on basic roles - Slow paced when you want to jump to Managerial jobs,

1.0
Apr 29, 2016

Poor Employee Retention

Anonymous employee
Recommend
Business Outlook

Pros

Opportunities to grow in a growing company

Cons

Not a good company. Does not look after employees

2.0
Apr 23, 2016
Recommend
Business Outlook

Pros

Global chain, easy relocation opportunities. some great staff. Good independence working encouraged to self operate.

Cons

Every hotel its its own kingdom run differently with different cultures. Owners have no real reason to spend money as each hotel is individually owned so they wont benefit from the increase in brand reputation, this results in many run down hotel rooms and facilities. Accor prides itself on running hotels cheaper, often at the expense of guest and staff experience, prepare to spend your life apologizing for the owners decision to not upgrade the 15 year old rooms etc. Many times I've seen a promotion offered internally, only for the staff to be told that we no longer require it as a "manager position" etc so it will be the same job just no salary increase. Leaving the staff member with an increased work load but no salary increase or even title recognition, lost a few good staff this way.

Viewing 2029 - 2031 of 2,191 Reviews

Glassdoor has 4,937 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.