Adyen reviews

3.7

74% would recommend to a friend

(908 total reviews)
avatar

Pieter van der Does

82% approve of CEO

66% positive business outlook

Adyen has an employee rating of 3.7 out of 5 stars, based on 908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Adyen employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.6 stars).

Reviews by job title

908 reviews
2.0
Aug 28, 2022

Revolving door

Anonymous employee
Recommend
Business Outlook

Pros

The people you work with on a daily bases are nice. Maybe a bit trauma bonded Trip to Amsterdam

Cons

-There is very little training, you have to take on learning a very hard job on your own. -Pay is below industry average -Churn is very high, becoming more and more of a cut throat environment -Many managers are hands off but harsh when mistakes are made. -Travel or exchange is often not approved so if that attracted you think again. -You will be expected and reprimanded for not coming into the office 3 days a week a Monday/ Friday is expected. - The confusion of a start up but the rigidness and cut throat of a bank

2.0
Jun 2, 2022

DO NOT TAKE THE NEGATIVE REVIEWS LIGHTLY.

Anonymous employee
Recommend
Business Outlook

Pros

Should have read reviews before joining I was a Next Gen (part-time student program) for 2.5 months. I was an international student and joined the design department. Penning my review based on my experience. Pros - Good lunch - Good pay if you are a student

Cons

Cons - False advertising: They make it look like they are here to teach you. You are expected to adapt very quicky work-wise and culturally. Impossible if you are new to the country and the company. I already had some experience but just to be sure I asked before I joined if they require any level of skill for design. The boss said "no" and that only "willingness to learn" was enough. Some were open to teach but later the same boss switched and showed a different side of hers. She started looking for problems everywhere else.. even when I had classes and also if I had to meet a family member. I gave in my full hours but faced several micro-aggressions from her. Never had a problem with anyone else. - Cult-like behaviour: I always thought having the "Adyen Formula" was a bit of a red flag but I ignored it thinking every organization has some core values they follow. The formula gets a whole new meaning when your team is mostly white. It was extremely strange when I found out too. Everything is way too good to be true in the beginning. They behave like they are an extended family of sorts. You are expected to be more than professional... if you are shy or it takes time for you to open up.. they might take it as u being unwilling. Their conversations are extremely sanitised, unnatural, robotic even sometimes.. like as if there is a secret norm somewhere about what to agree and what to disagree.They stay extremely close knit, appreciating each other for every single mundane thing. It becomes very confusing when u are new. They do have cult-like leaders no matter how "non-hierarchical" they want to seem. When the leaders decide on something... everyone agrees.. no second opinion. They enjoy an eerie sense of power (they like to call it autonomy), they can do/say something horribly wrong in a second and people will behave like nothing happened. . They are extremely good with denial. - Inclusivity: There are a lot of non-white interns and it gets whiter towards the top of the ladder. I was the only person of colour in the group. They are extremely unaware of what they are saying or what they know/don't know about a person from another country. Quite openly, I heard stuff like "we like to be more inclusive, but they also have to be good". There was another person of colour in the conversation, we looked at each other and pretended like nothing happened. They are concerned about how they look so you will see the term "inclusive" everywhere. They are aware they have a problem and read reviews as well but they are too well paid to come out of their comfort zone. They are numb when it comes to social consciousness. They might even feel intimidated if they feel tested - Toxicity: I faced the standard "blame it on the intern" behavior. Again, very strange. Work was getting difficult as several designers were on vacation. My boss had a conversation with the team on limiting the number of people who can take holidays at a time. I gave my full hours and never had a complain about my work from ANYONE ELSE. The team was happy and the HR even asked if I wanted to join full time in the future. Unfortunately, my boss REALLY HATED ME for no good reason I could think of and I faced the most hostile behaviour from my boss. She found loopholes and made me completely defenseless..blamed me for not getting things done when her lovely employees were sipping cocktails on the beach! She kept everyone away from it so no one got to defend me but I am sure no one would have done anything anyways.

2.0
Feb 18, 2021
Recommend
Business Outlook

Pros

Decent base salary if your experience is 3+ years and you can negotiate (around 10% from the initial offe). Especially for administrative people. But, thin bonus schemes and developer salary can be low especially for North America region. Indefinite contract from start. Free lunch and nice office spaces/locations. Nice parties. Relaxed expense policies. You can easily approach other departments / functions / colleagues. Interesting industry. More competitors pop-up as processes become more replicable so if you learn the discipline well you can enjoy some nice rotations for the next 5-10 years. Flexibility to travel to other locations. Work life balance is good but this seems to change a bit. You have certain freedom in your role/responsibilities. This applies only on certain department/roles, don’t expect much freedom on an operational role. Nevertheless. there is no coaching or training so make sure you understand this especially when you join an open ended role. Not much corporate culture in a superficial level at least. (see cons below). Golden cage: If you play your cards right you can run some miles on this company with a relatively good salary and low hassle. However, please factor this on the long run for your career. If you stay more than 3 years you might end up leaving with no transferable skills. As its mentioned in other reviews most processes are internal. Developer wise there is lot of effort spent to re-invent the wheel (mainly because security rejects external solutions and delays/freezes iterations) and this could be detrimental for future prospects.

Cons

Politics. Of course, joining a corporation and not considering that there are going to be office politics is naïve. This con is expected everywhere. However, in particularly for Adyen, there is the trap which is called “Adyen formula”. You will get the idea that there is freedom and flexibility and due to open dutch culture you can speak your mind (without being rude off course). Here you must be incredibly careful as there is a very strict inner cycle where even mentioning something “different” can lead to veeery nasty consequences. This is mentioned in other reviews as well. I cannot offer more details on what these consequences mean but you will notice people suddenly exempt from work for no apparent reason. Middle management: There is literally no managerial training for team leads and if you are unlucky to run into untrained/ambitious people you have to be very careful on how you react as you will never receive any feedback, just consequences. On the bright side, if you keep a fake smile and pretend to work you can flourish. Have seen main projects unfinished for years and routine tasks failing frequently but you can get away with blame culture mixed with adyen formula quotations. It’s sad to say it but performance does not matter, I have seen multiple high performers “disappearing” suddenly. HR: This function is non existent. You will collaborate with them when you come and when you go. They will not coach or try to solve any matters within teams. Be careful not to communicate any issues to them or else you will have nasty reactions. As of the day of this post you can see that in negative glassdoor posts there is no questioning from someone on what happened in bad reviews. Adyen formula / “Culture”: The formula has the same concept as the Bible in middle ages. You can interpret it as you like but in the end it applies for few and will be used against the weak. By few I mean the inner cycle and any newly developed leads of vanity teams. This concept it was good maybe in previous years but due to the insane hiring and untrained management this applies only for the specific inner cycle. Don’t get fooled by the insane hiring. Most of the hires are junior and in some cases without a content which can be a bad realization when you join. It’s not bad to have an open ended role but if ideas (not even mentioning actions…) are penalized severely then obviously things contradict each other. Apart from people disappearing also new joiners leave within the first months.. I have been working for more than 2 years and I only saw 2 interns leaving in good terms (willingly or not…). I am excluding some of the old guard who left due to getting rich during the IPO. I am skeptical on whether the 5 star reviews are real (all really resemble each other) or are written by entry level joiners in most cases.

Viewing 40 - 42 of 908 Reviews

Glassdoor has 1,257 Adyen reviews submitted anonymously by Adyen employees. Read employee reviews and ratings on Glassdoor to decide if Adyen is right for you.