Good Product, Bad Culture, and Worst Management - US offices only
Pros
- Free lunch - Interesting industry with great clients - The best work-life balance - We improved our on-boarding with better documentation for new hires - Most people are really nice and sincere people - Trips to Europe, of course if you are wise with spending. - There is no predilection of European hires over American - It has an extremely bright future due to the product, in spite of the toxic culture
Cons
It is with great sadness that I write this review after years of being at Adyen but I find it necessary for the company to listen without putting myself in the crossfire. I would entice everyone to read at the positive reviews and see if they give pointed examples or facts as I do here. You will notice most are insipid because 1) they are 'requested' by HR to write reviews 2) they really have not substantive material to defend their position. I would suggest the company is a great option for people who are far enough in their careers or just starting off. - Compensations: Low base salaries, and bad stock options (read below). - Stock options: As mentioned stock options are very low. New hires received the same as old hires. 100 stock options - Removed Management: Upper level management (e.g. COO) removed all of the managers (Marketing, Sales, Technical Support, etc.) because they supposedly could not bring the company to scale and replaced them with people with a big ego, b-level pedigrees, and who had the 'culture' that fit with the COO - Department Management: They believe their way of doing things is right without taking too much into consideration members who have been in the payment's industry longer than they have. They may be expert is marketing or sales, yet not when it comes to payments. Listen. - Retention: Most people leave because of low compensation or no career growth (read below), they have left to Stripe or some other lead competitor. I really wish them all the best. - No Career growth unless...: As others have mentioned, no career growth is true. HR and Management will say there is no career path set and that it is not a place for people who want "flat structure and told what to do". They seem to put the blame on something being wrong with you and not them. They need to listen. The company has seen a number of these examples play out. 1) If you want to join a different team they will say they are not hiring for that team to keep you from joining. Even if you try to do projects with the team and make moves so that you are already doing the role, you will not be given the role. It is evident you can not create your own career path. There is no commitment and only postpone having conversations about career progress. If you have another offer, take it. They will not ever be able to match. The honest difference between those who have advanced e.g. Account management > product management or some other department is because they fit the 'culture'. - Kool-Aid: It is a forced culture, you have to drink the kool-aid. Very few people are actually aware of what is going on. - Not scaling: Will not hire engineers because it would be impossible to retain them, they will only ever have business people and even some core team they will not hire. It is all in Amsterdam. - Ego: Management in SF does have an ego - Perception is reality: If someone has a problem with you, they will not come to you, and has the ear of management you will fall out of favor.