Airbnb reviews

4.0

78% would recommend to a friend

(2,378 total reviews)
avatar

Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jan 29, 2026
Recommend
Business Outlook

Pros

Strong global brand with impressive market presence

Cons

Leadership culture can be highly political, especially at mid-to-senior levels Decision-making is often influenced by internal alignments rather than performance or facts Lack of transparent processes when it comes to conflict resolution and performance management Employees can be subjected to sudden allegations without fair opportunity to defend themselves HR support tends to align more with leadership narratives than neutral fact-finding Psychological safety is inconsistent — speaking up can sometimes work against you

5.0
Jan 28, 2026

Great company to work for

Recommend
Business Outlook

Pros

As a Comms Manager, you are at the center of some of the most fascinating cultural and regulatory conversations in the tech world. No two days are the same. I experienced a clear path to promotion. If you are proactive and can navigate the matrix, leadership is generally supportive of upleveling high performers.

Cons

Because Airbnb operates in a sensitive regulatory and legal environment, getting a simple statement or press release approved often requires navigating multiple layers of Legal, Policy, and Executive stakeholders.

4.0
Jan 27, 2026

P

Anonymous employee
Recommend
Business Outlook

Pros

They are reasonable and easy to use app.

Cons

Slow answer times when help needed.

Viewing 61 - 63 of 2,378 Reviews

Glassdoor has 3,261 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.