Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 381 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 197 reviews)); "good work life balance and pay good." ((in 97 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 79 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 103 reviews)); "The salary was low for the work" ((in 58 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 57 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 56 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 26 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

São Paulo , Rio de Janeiro , Curitiba , Niterói , Florianópolis , João Pessoa , Campo Grande

Airbnb reviews

4.0

78% would recommend to a friend

(2,379 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,379 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Oct 29, 2025

Good work life balance

Senior business analyst

Recommend

Business Outlook

Pros

Work from Home Flexible leave policy and timings

Cons

Slow growth in position and compesnation

4.0

Oct 28, 2025

Not that bad

Customer assistant

Recommend

Business Outlook

Pros

Nice team, and the atmosphere was what kept me going

Cons

Salary is not worth the amount and pressure at work

5.0

Oct 25, 2025

Premium work

Premium support specialist

Recommend

Business Outlook

Pros

*100% Fully remote *Relocation Assistance ($3500 + Flight ticket) *The most amazing team. *Premium work laptop (MacBook Pro latest model). *One time $500 work from home allowance *$500 Airbnb travel credit every quarter. *Live and love allowance $450 / quarter. *A mix of case work and calls(it's not a call center) *Lots of growth opportunities. *Up to 3 months work from anywhere in the world upon approval depeon on availabilities and business need.

Cons

No cons, it's just perfect!

Viewing 100 - 102 of 2,379 Reviews

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Good work life balance

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