Airbnb reviews

Don't have any of their policies put together. Nothing is cohesive. Terrible communication up and down. In five years they will probably have their act together but right now, everyone is just on a wild ride.

Culture is at most to attract new hires to join Airbnb when in fact lack of application of culture to work is so glaringly disgusting, especially the human resource team. HR made poor hiring decisions, who have no idea of what work CX does. Mid management are nothing but eloquent and incompetent at their core work, cannot do the most basic work their teams do, no work ethics nor moral values. same for HR who continue to protect their managers and do nothing despite employees reported on their manager's lack of integrity and work ethics. Managers promote people they favour over despite guidelines for promotion. Communication from management is terrible, with no thought of how their employees feel when executive management is still discussing on how to communicate. They need a proper internal comm team, honestly. Operation managers are at best, carried titles from previous job with no understanding of airbnb cultures. HR needs to remember experiences do not always equate to good managers.