Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)
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Brian Chesky

86% approve of CEO

66% positive business outlook

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 9, 2015

Once in a lifetime opportunity

Anonymous employee
Recommend
Business Outlook

Pros

+ "The people" is the #1 reason most employees say they chose/continue to work here. The company is filled with some of the smartest, most interesting, engaging people I've ever met. + The mission is life changing. Knowing that you're working to help people around the world connect in meaningful ways, see parts of the world that they wouldn't otherwise be able to, keep their homes, follow their dreams, etc. drives the workforce and fuels the energy. Everyone knows and speaks the core values regularly. + Creativity and entrepreneurism are encouraged. + Interesting, challenging work, day in and day out. You'll never be bored. Don't like how work is going? Wait 2 months. It'll be totally different. + The culture affords incredible personal growth. + Executives genuinely caring about how happy, engaged, and creatively challenged the workforce is. + Commitment to long-term growth, plus unbelievable long-term potential. + Perks that make you feel like you've won the lottery: quarterly travel stipends; 4 hours a month paid to devote to community service; healthy, organic, locally sourced, seasonal food 3 meals a day plus snacks, all made in-house, plus delicious drinks on tap (sparkling water, kombucha, beer, wine, plus an OJ machine - best OJ you've ever had); monthly mini massages; weekly meditation sessions and yoga classes several times a week, plus things a generous maternity/paternity leave package, to name a few. Plus, every perk speaks back to our core values.

Cons

For all of these, the executives are aware and are working on it. + The work/life balance needs improvement (it can be especially hard on relationships), although it's gotten far better over the years. (Just a result of the incredible growth over the past few years.) + Equity was less fairly distributed in the past, although that's been changing for the better over time. + Last-minute requests (including business travel) come up more regularly than they should. + Inter-departmental communication is challenging, and sometimes totally lacking, as we're growing so quickly. + Meetings should be more efficient. + There's too few processes establishes for an organization this size. ***If you do not truly embrace and thrive on change and would rather have a system that's already well established and things are hammered out, then this is not the place for you. People who would be bored without constant change flourish here. (It's a good sign if you're one of those people who would normally quit after 6 months because you're doing the same thing, then you'll love it here. Your role will change a few times over in that span.)

3.0
Dec 3, 2014
Recommend
Business Outlook

Pros

Amazing office space, awesome perks and benefits such as a quarterly $500 travel voucher. Kombucha on tap, anyone? Yeah they got that.

Cons

Work-life separation is a big problem, as is employee attrition in recent year (mainly as a direct result) It is not uncommon to see people, mostly at entry level and mid-level roles, working late into the evening hours. Exec level needs to make this a top priority, as it will end up sapping the energy and production levels of the corporate team. Recently when employees were hounded (with top brass approval) outside the office and in the lobby to vote for a particular candidate in the city elections, many associates were offended at this crossing over the line into personal life and personal political choice.

4.0
Apr 29, 2014
Recommend
Business Outlook

Pros

Interview was really informal, you will feel at ease. Good training provided at beginning, people are always friendly and helpful. As long as I know, you can forward your career in a couple of years, and it actually is a great place to work if you are in the Customer Experience office. Nothing to share with other call centers, here there is a great effort to let people feel at ease. There are benefits as food and drinks and they are located in the City Center in Dublin (I obviously am talking of their Irish offices ;)) Great exchange of cultures and met a lot of new friends.

Cons

Well, the business is growing a lot, so if you are associate to a Customer related job, you'll have to work shifts (they do not include late night, though!).

Viewing 172 - 174 of 2,378 Reviews

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