Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 381 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 197 reviews)); "good work life balance and pay good." ((in 97 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 79 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 103 reviews)); "The salary was low for the work" ((in 58 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 57 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 56 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 26 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

São Paulo , Rio de Janeiro , Curitiba , Niterói , Florianópolis , João Pessoa , Campo Grande

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Airbnb

Airbnb reviews

4.0

78% would recommend to a friend

(2,379 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Dec 10, 2014

Can't imagine a better place to work

Talent

Recommend

Business Outlook

Pros

The culture here is really incredible and really underhyped. It's hard to imagine working somewhere with happier, nicer people all around. People here really care about the product and making it better, people usually leave between 5 and 7PM, the office is amazing to come to every day, and it seems like people genuinely love their jobs. It's really impressive that Airbnb has kept the culture so strong with such fast growth.

Cons

The facilities could definitely be improved and hopefully opening the 3rd floor will make things better but there's no place to make a call or take a meeting!

5.0

Dec 10, 2014

Amazing culture and people

Anonymous employee

Recommend

Business Outlook

Pros

I have never worked anywhere where people are so passionate and inspired by what we do and what we stand for. Overwhelmingly positive culture and inspirational leadership. I am excited to come to work every day. I've never been happier at a job, and I know many of my colleagues feel the same way.

Cons

Can't think of any at this time.

3.0

Dec 3, 2014

Amazing community and product, but work-life balance sorely lacking

Anonymous employee

Recommend

Business Outlook

Pros

Amazing office space, awesome perks and benefits such as a quarterly $500 travel voucher. Kombucha on tap, anyone? Yeah they got that.

Cons

Work-life separation is a big problem, as is employee attrition in recent year (mainly as a direct result) It is not uncommon to see people, mostly at entry level and mid-level roles, working late into the evening hours. Exec level needs to make this a top priority, as it will end up sapping the energy and production levels of the corporate team. Recently when employees were hounded (with top brass approval) outside the office and in the lobby to vote for a particular candidate in the city elections, many associates were offended at this crossing over the line into personal life and personal political choice.

Viewing 2290 - 2292 of 2,379 Reviews

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Can't imagine a better place to work

Amazing culture and people

Amazing community and product, but work-life balance sorely lacking

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