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      Airbnb

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      Airbnb reviews

      4.0

      78% would recommend to a friend

      (2,377 total reviews)
      avatar

      Brian Chesky

      86% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      May 17, 2014

      Experience this far exciting and welcoming!

      Customer service team
      Recommend
      Business Outlook

      Pros

      This would be the first review for Tampa location and I would like to set the tone by saying we are excited to be apart of the first wave. Many changes I see are actively happening with Airbnb, in the positive light. I really enjoy how this company is geared to positive customer service experience. The team I am currently working with is very positive! No one is the same, we are all unique and embrace each other's strengths and build on the weaknesses. Airbnb has done a FANTASTIC job allowing their employees to be themselves ( acceptance, and not judging). I will do an update Review in about three months.

      Cons

      Organization would probably be my only Con. This maybe followed by more as said above I will do a follow up review. I feel it is important for future employees in our Bay Area to get an honest opinion.

      3.0
      May 15, 2014

      Thinking about my time at Airbnb still leaves a bitter taste in my mouth

      Aircorps
      Recommend
      Business Outlook

      Pros

      Great gear You will love most of your coworkers Being able to work remotely was a major plus for me, although this applies less and less in today's Airbnb

      Cons

      No respect or recognition if you work remotely, and that has only gotten worse for US employees who are unable to relocate to San Francisco or Portland. Heaven forbid you have a family and other roots in your own community! Your career with Airbnb is basically over. Atrocious management. None of the other lovely benefits mentioned by engineers and HQ folk here count if you don't work in the office If you work in CS, chances are you will feel taken for granted. That is because you are being taken for granted. Drama. Obvious favoritism as people are promoted or passed over with more regard for their social status than their competencies. Bias towards promotion of men in CS, even when an individual is less qualified than a woman in that role (and there are more women in the pool than men).

      5.0
      May 14, 2014

      No egos, great people, understanding management, and a wonderful mission.

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Airbnb is the best place to work for 2 reasons. The product and the people. Travel fundamentally changed my life for the better, and I truly believe that building global empathy can be built on travel and connection. This, in turn, will bring humanity to a better place. I'm ridiculously lucky to contribute to this mission everyday thru my normal job. The people at this company are more humble, more interesting, more curious, and more kind than any other group of people I've ever been a part of. I've built long-lasting relationships with co-workers, and felt incredibly accepted throughout my entire tenure. Grabbing lunch here and meeting someone new everyday is an adventure and a good experience.

      Cons

      Many times we are victims of hypergrowth. This can internally manifest itself as constantly re-vamping processes, that only work for a short amount of time. Hiring people non-stop is hard anywhere. You have to get them up to speed and make sure they can't damage results.

      Viewing 2347 - 2349 of 2,377 Reviews
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      ReviewsAirbnb reviews

      Glassdoor has 3,260 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.