Amazon CS Operations Manager reviews

3.4

43% would recommend to a friend

(131 total reviews)
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Andrew Jassy

46% approve of CEO

45% positive business outlook

CS Operations Manager employees have rated Amazon with 3.4 out of 5 stars, based on 131 company reviews on Glassdoor. This indicates that most CS Operations Manager professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by CS Operations Manager professionals compared to other employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

131 reviews
1.0
Jul 7, 2025

Low Pay, High Pressure

Recommend
Business Outlook

Pros

No Pro's - You dont even get recognized.

Cons

Low Pay, High Pressure - Nothing exciting,

4.0
Jul 5, 2025
Recommend
Business Outlook

Pros

Working as a Customer Service Associate at Amazon was a rewarding experience. The role provided a fast-paced environment that honed my problem-solving and communication skills. Amazon's emphasis on customer obsession encouraged me to consistently deliver high-quality support across various channels.

Cons

High call volumes can be challenging during peak seasons Strict adherence to schedules and KPIs

4.0
Jun 27, 2025

Good

Recommend
Business Outlook

Pros

Good workspace and great environment

Cons

No cons as it depends on person to person

Viewing 10 - 12 of 131 Reviews

Glassdoor has 251,080 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.