Amazon reviews

3.5

60% would recommend to a friend

(209,753 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

210K reviews
2.0
Oct 21, 2015

Welcome to the Meat Grinder - Join with your eyes open!

Anonymous employee
Recommend
Business Outlook

Pros

Opportunity to work with smart, highly motivated team members. At Amazon Web Services you can identify, drive change and have a significant impact on the business. It is by far the market leader in its field with a fast pace of innovation and a great underlying product set. Genuinely customer obsessed and growing at a breakneck rate.

Cons

Where to start. I encourage you to search for the 2015 New York Times article regarding working practises at Amazon - its roughly 80-90% accurate. As an employee, you are not valued. The culture is 24/7 across all departments and even the hardest of workers will find working 60-70+ hour weeks + working weekends challenging. Expect to receive more than 200 emails a day. The culture is rotten and comes all the way from the CEO down, fuelling a horrible, back biting, blame-driven working environment. Expect little to no support from your Manager who is likely working even harder than you and focused on covering their own backs. Really and truly, being an employee of Amazon is the exact opposite of being a customer here - do not gauge your experiences of being a customer of Amazon and think it must be an awesome place to work. If you have a family or value any sort of life outside of work it is not for you. Pay is below industry average and "frugality" is the watchword with poor staff benefits and a general feeling of "cheapness" across the business. The culture does suit some people but if you have options, pick Amazon last. If you do pick Amazon, make sure you go in with your eyes open, have an exit plan and get what you need out of working here. Staff turnover is appallingly high and job roles are difficult to fill. Despite a facade valuing diversity and gender it is not valued at all. A shame, I was so excited to join this company and knew within days I had made a horrible mistake. Beware also the "golden handcuffs" of the "joining bonus" which means you cannot leave inside a year and note carefully the 2 year nature of your salary structure - this is a deliberate policy to burn you out you out and get the next load of poor, bright-eyed staff in.

1.0
Jun 12, 2015
Recommend
Business Outlook

Pros

Almost none. There are definitely some smart people working here, spoiling their careers.

Cons

Amazon is a company that has very high expectations of its employees but does not offer much in exchange. Their SDE salaries are rather low compared with other tech giants. Benefits and perks are almost non-existent. As an SDE at Amazon you do not get free lunches, a fancy office, high-end developer hardware or other stuff you normally get at companies like Google, Facebook (that Amazon likes to consider itself at par with). I was very surprised at the bad quality of their developer hardware. SDEs normally get only one 24 inch monitor. Their office chairs are very uncomfortable and are about twice cheaper than standard Aeron chairs that I have seen at most other companies I worked at. Amazon’s “new” office in London that I worked at looks very old and sad. It was probably the cheapest office space that was available in central London. There is no canteen or even a coffee shop, no gym or anything like that. The free coffee available in the kitchens tastes awful. Sometimes there was some free fruit available in the kitchen, but it was usually gone by noon. The majority of SDEs at Amazon are people from average universities or who previously worked at companies I’ve never heard of. So although the company claims to only hire the “very best” the truth seems to be a bit different. Everyone in my team seemed to be very busy on a daily basis and worked much longer than the standard 40 hours per week. In addition to the normal tasks, Amazon SDEs have to do rotational on-call which means they have to be available 24 hrs a day in case something breaks down which, from what I heard from my team members, happens quite often. Sometimes people get woken up every night during their 1-week on-call period. There is almost no mentorship or support, even in your first weeks of employment. You get thrown into normal work as soon as you join and are expected to do it with very little or no help at all. To sum up, Amazon is a company that apparently doesn’t care at all about its employees. The average employee retention is below 2 years. During my time at Amazon, 2 members of my team left the company and no one new joined the team. I can’t think of any reason why anyone would want to work there as there are many companies that offer higher compensation, better working environment, better work-life balance and more interesting work.

2.0
Aug 10, 2014
Recommend
Business Outlook

Pros

I learned a lot. Amazon employs some very smart people who've done good work solving some very hard problems. If you want to know about scaling, look no further. There's no question that having Amazon on your CV is good for your career.

Cons

Poor direction from senior management who couldn't decide what they wanted. Bureaucracy. Oh, the bureaucracy. Politics. Woe betide you if you worked in a group or on a project that senior management didn't find sexy. Churn. Despite intensive recruiting, people left faster than they could be replaced. The hiring bar was rightly high, but there were too many ways to fail the interview for spurious and/or arbitrary reasons. The recruitment process may work better in Seattle where Amazon is one of the biggest names in town, but the competition for developers in London is too intense. There are other prestige tech giants, there are big media companies, there are startups, there are banks with deep pockets. In this environment, Amazon can't turn down good people and meet its hiring needs (and indeed, they had to import lots of staff from Seattle to keep the office afloat). On-call. Being woken up in the middle of the night got very old after a while. And finally, the kicker: work-life balance. The company pretty much destroyed a few of my colleagues. Amazon are very good at using guilt to get people to work all the hours God sends, for no particular reward. At the end of one spectacularly hellish project, everyone got -- a T-shirt. Not the best way to make your employees feel valued.

Viewing 391 - 393 of 209,753 Reviews

Glassdoor has 251,263 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.