Amazon reviews

3.5

60% would recommend to a friend

(209,825 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Jan 30, 2015
Recommend
Business Outlook

Pros

+Learn an insane amount in a short period of time - feel like I crammed 2 years of education into a few months +There are a small number of awesome and nice people here +Dogs make everything better. +People outside of the company respect that you worked there, so it can be a good stepping stone

Cons

I had reservations about Amazon coming in (partially from Glassdoor reviews, partially from friends who left). Needless to say, the negativity exists for a reason. -Chaos - Every day there is a new fire to fight and you have to drop everything to deal with it, even if it's not your fault. It is impossible to be organized and everything is done last minute. -Burnout - On my very first week at this job, I worked 65 hours. Things just continued to get worse and I averaged 75-80 hours a week for the majority of my time there. Weekends became a great time to catch up on mounds of emails, weekdays were long (730 AM - 10, 11 PM), and you won't be pleasant when you actually see your family. Over the course of my 3 months on the team, 35% of the team quit. That says something. -Poor middle management - Yes, they are also overwhelmed and overworked. But when you come on board as a new employee and literally receive NO training whatsoever, just a 5 page piece of paper with names of people to contact and websites to visits, that is concerning. And when you tell them you are overwhelmed, there isn't much they can do about it since there is so much work to be done and people are quitting all the time. -A very bro-ish culture that tolerates and even celebrates bigots and generally terrible people

4.0
Aug 28, 2014
Recommend
Business Outlook

Pros

Amazon is an astonishing place to work. Highly meritocratic, with enormous weight given to KPIs and metrics, and letting data guide your way. The high hiring bar means that you'll genuinely be working with the smartest people around - I spent the first year trying not to be the dumbest guy in the room. The green field thinking is awesome - you can approach problems without constraints. The leadership principles are also superb - they work, because Amazon uses them to guide and steer every part of the company, from hiring, to making strategic decisions, to resolving point issues - that makes them very, very powerful as a way to align an entire company. I also got to work with some of the best SVP/management talent in the world.

Cons

Jeff Bezos - "You work smart, hard and long - and two out of three don't cut it. " The working hours can be appalling - I was doing 73-74 hours per week, and it's very unsympathetic towards anything outside work, like family. It's also quite an unsentimental business - people don't tend to build great personal relationships, or if they do, they can be jettisoned quite fast.

1.0
Jul 14, 2014
Recommend
Business Outlook

Pros

Exciting technical projects to work on Fast Paced environment with a never ending supply of cool problems to solve for real customers

Cons

In 17 years of working for technical companies, Amazon is the first company I have left, because of the Managers, culture and the corporate design around firing and hiring It Stems around their Principles, and the company's poor management training and hiring Managers are treated like prince and princesses of their own kingdoms and most of them are inexperienced and Amazon does nothing to train them better! Think Big - Translation: Over-promise and under-deliver as a culture means most developers never deliver on what they promise and always lose morale Bias for Action - Translation: make important decisions in isolation means first releases will often fall short technically because of a lack of engineering rigor. The stock incentive is built around their broken management system. If they burn most employees out to the point of leaving prior to the 2.5 year mark, then they pay you very little in Stock Awards. Don't be fooled by their stock awards! Most employees will never see the benefit! Right Often - Managers have developed a culture of dishonesty. They require people under them to agree with their plans, and worse, ultimately believe they are the voice of the customer. This means, everyone under them has to agree with them, or if they don't then they are stupid. You don't want to be stupid, do you? Then you better agree with them. Ideally this principle is supposed to make people push for the right thing in an organization, and when you do push for the right thing, you can labeled stupid for six months. Then when your boss realizes you are right, he or she will acknowledge your right. But, do the math, if you are stupid for 6 months, and right for 15 seconds, what do you think your general reputation will be in your group. ...I could go on

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